Overnight Houseman

Company:SMASHotels
Employee Type:Full-Time
Location:Chicago, IL
Job Type:Hospitality, Hotel/Resort
Experience:Not specified
Date Posted:06/05/2017
We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation. You'll need an ability to create a motivating work environment driving our Whatever It Takes attitude. Have a strong passion for excellence and guest service. Strive to continuously evolve and improve your performance in order to provide a Four Diamond level of service for all guests each and every day. Previous knowledge of vacuum, carpet shampooer, and buffing machine.
Responsibilities will include:

RESPONSIBILITES: 1. Celebrate our culture of individualism, engagement, having fun and evolving theWit experience for every guest every time. 2. Recognize the importance of literature, humor, music, science, theatre and culinary arts in making theWit more experience than hotel. 3. Represent the hotel in a positive manner at all times. 4. Clean public restrooms, public areas including banquet space, Fritzel's (back of the house) and outlets (SLCT, ROOF, Cibomato and Phoenix Lounge). 5. Carpet cleaning. 6. Remove garbage from guest room floors. 7. Deliver linen to all linen closets on all floors. 8. Receive clean linen from laundry and send out dirty linen. 9. Assist housekeeper by replenishing supplies in linen closets and on carts. 10. Remove rollaways and cribs from guest rooms as requested. 11. Assume all responsibilities as delegated by the manager and do any or all other duties that may be required to fulfill customer needs and requests. 12. Exemplify the hotel's Standard Code of Conduct and all other regulations established by management and Employee Handbook. 13. Lead theWit experience as instructed by the hotel leaders. ADDITIONAL QUALIFICATIONS: 1. Must be able to communicate in the primary language of the hotel. 2. Must wear proper uniform/dress at all time and be well groomed. 3. Must maintain flexible schedule to accommodate hotel business and networking functions. 4. Must be able to lift and carry twenty pounds. 5. Must be able to push a cart with supplies weighing thirty or more pounds.