Public Space Attendant

Company:Hotel EMC2
Employee Type:Full-Time
Location:228 E. Ontario Street, Chicago, IL
Job Type:Hospitality, Hotel/Resort
Experience:Not specified
Date Posted:03/23/2017
SMASHotels is seeking a talented Public Space Attendant to join our one-of-a-kind luxury, lifestyle hotel that celebrates a creative class of consumers seeking artistically curated travel, dining and hospitality experiences. This unique property currently under construction and located in the heart of the Chicago's Magnificent Mile, is being developed by the creators of famed theWit Hotel in Chicago's Loop and scheduled to open in Spring 2017. It will be a member of Marriott's elite luxury Autograph Collection® Hotel.
Responsibilities will include:

Job Summary: 1.Reports to work as scheduled, in proper uniform, in accordance with the hotel's personal appearance standards 2. Applies excellent guest relations skills when interacting with guests 3. Follows proper etiquette when communicating over the radio 4. Consistently maintains a positive attitude that ensures the best guest experience 5. Encourages a positive attitude among employees and treats guests and fellow employees with courtesy and respect 6. Anticipates guest needs, demonstrating sensitivity and responsiveness, ensuring complete guest satisfaction and repeat business 7. Familiar/knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities 8. Performs all duties in a timely and professional manner 9. Applies teamwork skills at all times10. Cleans front area of hotel, sweeps floors and sidewalks; cleans doors, frames, signs, and windows 11. Cleans and dusts lobby areas12. Cleans and restocks all assigned restrooms 13. Removes trash from all assigned areas 14. Uses proper chemicals when cleaning as described by the department's procedures 15. Immediately reports maintenance deficiencies, damage, or loss to Housekeeping department 16. Polishes all metal around lobby areas 17. Turns lost and found items into Security in accordance with hotel standards 18. Cleans and sanitizes assigned public and back of the house areas 19. Ensures that the Housekeeping storeroom is neat, organized, and secure Required Skills and Experience 1. English language skills required 2. At least 2 years of housekeeping experience 3. Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively during entire shift 4. Able to work a flexible schedule, including weekends and holidays